Co-hosted by Neil Collman (Design Director, Nile), Alexa Haynes (Head of Research, Nile), Sam Netherwood (Co-founder, Tomoro) and Jakub Wujek (AI Programme Owner, STX Next).

Everyone’s excited about AI… right?

Not quite. We spoke to real financial services customers, and what they told us paints a more nuanced picture than the hype would suggest.

In this webinar, we’ll share the real barriers to customer adoption that AI-enabled products present. Crucially, we’ll also explain how taking a human-centred approach can help you overcome them, building confidence and creating positive outcomes for customers and for your bottom line.

You will hear key insights from the research, followed by a panel discussion featuring experts working directly on AI product implementation and the challenges of human interaction with these solutions.