Say hello
First calls are for listening.
Tell us what you're dealing with and we'll be straight about whether we're the right team to help.
If we are, we'll walk through what we can do.
If we're not, we'll tell you that too.
A note from Sarah, our founder.
I started Nile in 2006 because the organisations that matter most to people’s lives - their bank, their insurer, their pension provider - were building services without understanding the people who had to use them.
Twenty years later, the technology has changed completely, but the problem remains. AI is speeding everything up, but regulated businesses still need someone in the room who asks the difficult questions before the wrong decisions are locked in.
That’s what we do. We keep our consultancy small and expert. That’s intentional. No B-team, no land-and-expand, no dependency by design.
If you’re dealing with a complex business challenge and need an honest conversation about what we can do together.
Designers, strategists, researchers, futurists, AI navigators.
Meet the Nilers – the people brought in when the decision is too important to get wrong and too complex to delegate.
Calum MacLeod
Head of Delivery & Team Performance
Claire Burns
Principal Consultant
Principal Consultant | Product
Dr Alexa Haynes
Head of Research
Callum Ritchie
Dag Lee
CEO
Ellie Hickman
UX Consultant
Ellie Oliver
Head of Finance
Ellie Raeburn
Innovation and Enablement Lead
James Denholm
Principal Consultant
Jamie Spratt
Principal Consultant
Katherine Snow
Principal Consultant
Kay Cochrane
Senior Designer
Lewis Crooks
UX Consultant
Community Engagement
Lindsay Kernen
Talent Manager & Executive Assistant
Kirsty Bell
Head of Embedded Expertise
Laura Sheen
Lloyd Vaughan
Chief Operating Officer
Lucy Barrett
Principal Researcher
Moritz Dinger
Luke McKinney
Strategy Director
Director of Consulting
Neil Collman
Design Director
Phil Reid
Portfolio Lead
Rosina Scarano
Rachel Corrie
Senior Consultant
Consultant
Robyn Baillie
Client Partner
Roman Crooke
AI Developer
Sarah Ronald
Founder
Ryan Brakspear
Principal Consultant
Susie Walker
People Director
Taras Young
Group Marketing Manager
Tiernan Haugh
Principal Consultant
Culture at Nile
We’re best known for solving the problems other consultancies can’t, usually in heavily regulated industries where the challenges are complex, systemic and deeply entrenched.
We’ve been doing it since 2006, and our clients, freelancers and friends have told us they keep coming back for the same reason - the work matches how we actually are: human-centred, inclusive, and set on making progress that means something.
We’re a mix of designers, strategists, researchers, futurists and navigators. We look for people who are skilled and focused but also curious and playful, because that’s the combination that tends to crack a tricky problem.
What holds us together is harder to put on a slide. Most of it is years of shared experience, genuine care for one another, and a lot of trust. We’re a kind, curious and friendly bunch, and proud of it.
A certified B Corp, we hold ourselves to a high standard.