Built to operate inside regulated environments.
We understand that your business operates under constraint, and we are happy to work within the parameters you – and the regulator – set.
We’ve spent two decades working with highly-regulated FTSE 100 and Tier 2 financial sector firms, so our business is built to work within the guardrails our clients operate in, rather than asking them to make exceptions for us.
How we handle data
Regulated work lives or dies by how data is managed, so this is where we start.
We operate robust user access controls, with client data segregated so one engagement can never see another’s.
Our culture is built around information security, and reinforced through our onboarding process and regular, ongoing mandatory training for all staff on topics like cybersecurity, GDPR, whistleblowing, fraud prevention, and AML.
We undertake Experian pre-employment screening for all our staff.
Client data processing takes place in UK or EU jurisdictions.
Governance and risk management
Regulated work lives or dies by how data is managed, so this is where we start.
We maintain clear corporate governance and decision-making processes, so accountability for our own work is never ambiguous.
We are a stable partner for multi-year programmes thanks to our sound cashflow and financial management practices.
Explainability and auditability are treated as design requirements from the outset, so our work stands up to the same scrutiny your own systems face. You can find out how we hold our in-house GenAI platforms to this standard.
How we work with your people
Regulated work lives or dies by how data is managed, so this is where we start.
We invest in training, so the practitioners we embed stay current.
We have an inclusive approach to research and participant recruitment.
We deliver digital experiences that conform to (and exceed) accessibility and inclusion requirements, thanks to our specialist accessibility unit.
Due diligence
We are always happy to complete security and supplier questionnaires, support your onboarding and vendor risk process, and provide the evidence behind any of our credentials.
